Welcome to Tramax Tours.
By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
Acceptance of Terms
By visiting this website, submitting an enquiry, or booking any service with Tramax Tours, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website or services.
Services Offered
Tramax Tours provides travel-related services including but not limited to:
- Tour packages
- Hotel bookings
- Transportation arrangements
- Ticket booking (flight, train, bus)
- Travel guides
- Passport & Visa assistance
- Photography services
All services are subject to availability and confirmation.
Booking & Payments
- All bookings are confirmed only after receipt of the required advance payment.
- Payment terms may vary depending on the service or package selected.
- Prices mentioned on the website are subject to change without prior notice.
- Any additional charges (taxes, entry fees, personal expenses, etc.) are not included unless explicitly mentioned.
Cancellations & Refunds
- Cancellation requests must be made in writing via email or contact form.
- Refund eligibility depends on the cancellation policy of hotels, transport providers, airlines, and third-party vendors.
- Tramax Tours shall not be responsible for delays in refunds caused by third-party service providers.
- No refunds will be provided for unused services or last-minute cancellations.
Changes & Modifications
- Tramax Tours reserves the right to modify itineraries, services, or pricing due to unavoidable circumstances such as weather conditions, natural calamities, government regulations, or operational issues.
- Any changes will be communicated to the customer at the earliest possible time.
User Responsibilities
- Users must provide accurate personal, travel, and contact information.
- Travelers are responsible for carrying valid identity proofs, passports, visas, and other required documents.
- Tramax Tours will not be liable for issues arising due to incorrect or incomplete information provided by the user.
Travel Risks & Liability
- Travel involves inherent risks. Tramax Tours shall not be held responsible for accidents, injuries, loss of belongings, delays, or cancellations caused by factors beyond our control.
- We act only as an intermediary between customers and service providers and are not liable for their acts or omissions.
Intellectual Property
- All content on this website including text, images, logos, and designs are the property of Tramax Tours.
- Unauthorized copying, reproduction, or distribution of website content is strictly prohibited.
Privacy
- Any personal information shared with us is handled in accordance with our Privacy Policy.
- We do not sell or misuse customer data and take reasonable measures to protect user information.
Third-Party Links
Our website may contain links to third-party websites. Tramax Tours is not responsible for the content, policies, or practices of such external sites.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
Updates to Terms
Tramax Tours reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.
Contact Information
For any questions regarding these Terms & Conditions, please contact us through the Contact Us page or email provided on the website.
