At Tramax Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Travel preferences and enquiry details
- Identification details (only when required for bookings such as passport or visa assistance)
Non-Personal Information
- Browser type
- Device information
- IP address
- Website usage data (pages visited, time spent)
How We Use Your Information
The information we collect is used to:
- Respond to enquiries and provide travel-related services
- Process bookings and payments
- Improve our website, services, and customer experience
- Communicate updates, offers, or important service-related information
- Comply with legal and regulatory requirements
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information only with:
- Hotels, transport providers, airlines, or service partners for booking purposes
- Government authorities when required by law
- Trusted service providers who assist us in operating our website and services
All such parties are obligated to keep your information confidential.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
Cookies Policy
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
You can choose to disable cookies through your browser settings, though this may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. Tramax Tours is not responsible for the privacy practices or content of such external sites. We encourage users to review the privacy policies of those websites.
User Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent for data usage (subject to legal and contractual obligations)
Requests can be made via our Contact Us page.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
Tramax Tours reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Consent
By using our website or submitting your information, you consent to the terms of this Privacy Policy.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us through our website or via the contact details provided.
